Thank you for sharing your feedback regarding the Laser Light X-P04 .We highly value your input and understand your concerns. Upon review and further communication, we understand that the damage to your smartphone camera occurred while photographing the laser light. Please note that pointing a smartphone camera directly at a laser light source can result in damage to the camera’s internal components. This is a widely recognized consideration when using laser-based equipment. We can confirm that the product was thoroughly inspected and securely packaged prior to dispatch. Given that the agreed trade terms for this transaction were EXW (Ex Works), the responsibility for transportation and handling rested with your selected freight forwarder, and any transit-related damage would not fall under our responsibility. While the product itself has no quality issues, we regret any inconvenience this situation may have caused you. Please feel free to contact us if you have additional questions.